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WELCOME TO TECH BY RANDY

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It’s not the technology;
it’s the results.

fix your tech issues and learn how to prevent problems

When you need tech support or guidance, people think of three options:

  1. ​Hire a "consultant" from a big-box retailer that does not specialize in technology.

  2. Hire help from a specializing firm, but you start over with a different person each time you call.

  3. Your nephew/niece. They are well-meaning but have neither the breadth of experience nor the constant updating of skills to meet all of your IT needs.

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​The better option is Tech by Randy, where you get the same person every time you call - the same person since 1993 – and concierge-level service.

 

​I have the experience (Fortune 500, small business, individuals), education, and certifications to fix your tech issues and guide you to prevent problems.

Services

TECH BY RANDY SERVICES

Professional Service to
Help You & Your Business.

Optimize Value

For convenience, entertainment, and necessity, we all spend a lot of money on our technology. I can optimize almost any device for your needs and goals. This includes many software packages.

Planning & Solutions

Hardware, software, media devices, TV accessories, antivirus, smartphones, VPNs, and security configurations require guidance and advice to ensure you do not waste your money. 

Wireless & Wired Networks

Not only are there an overwhelming amount of choices, but each perspective solution also needs to be configured for peak speed and safest security. 

Viruses & Malware

Malware is defined as software that is intended to damage or disable computers and computer systems. Research shows that we lose $13 billion to malware. Even if you do not keep personal data on your devices, the loss of speed and control is real dollars to you.

Security Solutions

We keep so much personal information on our computers and phones, that we need to be vigilant about protecting it. I have the experience and certifications that I can use to guide and help protect you and your data. This includes the often overlooked backups and backup testing.

Upgrades

Phones, computers, and media devices all become outdated and obsolete. But before that, they can cost you productivity, security, utility, and enjoyment. Let Tech by Randy guide you when is the optimal time to upgrade and when you should wait.

ABOUT TECH BY RUNDY

All my solutions are tailored to your

specific needs and unique goals!

I am Randy. I have over 25-years’ experience in technology and business with jobs ranging from a Fortune 500 company to a one-person operation, to all types of home users. If you can find a person with more experience, better education, and more sought-after industry certifications, HIRE them!

EDUCATION:

  • Master of Business Administration (MBA), Southern Methodist University

  • Bachelor of Science (BS) in Information Technology, University of Phoenix

 

CERTIFICATIONS:

  • CISSP (Certified Information Systems Security Professional)

  • CISA (Certified Information Systems Auditor)

  • ABCP (Associate Business Continuity Professional)

  • CRISC (Certified in Risk and Information Systems Control)

  • MSCE (Microsoft Certified Engineer: Core Infrastructure)

  • ITV3F (ITIL V3 Foundation)

  • Lean Six Sigma (Black Belt)

 

Most importantly, as I wrote on the first page, “It’s not the technology; it is the results.” That means, if you want cutting-edge tech, I can recommend and service that choice. If you want a machine for email and web only, I can recommend and service that, too. Most everyone will want something in the middle.

+25

years' experience

BS & MBA

degrees

Fortune 500

clients

personal

services

CISSP, CISA, ABCP, CRISC, MSCE, ITV3F 

certifications

About

TESTIMONIALS

See what clients think of their experience using
Tech by Randy services

For more than 20 years, Randy Burns has made it possible for this technology-challenged person to work efficiently at home. He has helped me buy equipment, including several computers, which he has then set up and filled with programs that are exactly right for me. Randy is a pleasure to be around. Randy’s fees are reasonable, and he is very service-oriented. And perhaps best of all, he frequently can solve many problems by accessing them remotely, saving time and money.

- Spencer M. (home business customer)

Testimonials

FAQ

Areas serviced, what types of customers, and my rates.

Does Tech by Randy service my area?

I am based in the beautiful city of Fort Worth near Hulen Mall. I will service any city within 30 miles. Depending on location and issue, I can have a Zoom call with you or remotely access your system.

 

If it is determined I need to come to you, once I do so, I can set up the remote access and usually meet your needs without coming into your home or small business.

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I see both small business and personal testimonies. Who do I service?

I service both. My F500 business experience has prepared me for SMBs and home users. As of 2021, I have approximately 1/3 business and 2/3 home users.

What are my rates?

$125/hr

Emergency on-site

*60-minute minimum

$100/hr

Scheduled on-site

*60-minute minimum

$80/hr

Emergency remote troubleshooting

*30-minute minimum

$60/hr

Scheduled remote troubleshooting

*15-minute minimum

FAQ
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Still need some answers? Contact Us!

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CONTACT TEACH BY RUNDY

Whenever you need me, Teach by Randy is here for you and your tech needs

Get in touch!

Have a question? Concern? Request?
We’d love to hear from you.
Connect with us through the following ways.

Adress:

Fort Worth, TX 76244

Phone:

682-200-1983

Online chat:

Located at the bottom right corner of our website (you'll be chatting with Randy!)

Hours:
9 a.m. to 9 p.m., Monday-Sunday

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